Refund Policy for Vedic Meet Services
At Vedic Meet, we understand the importance of transparency and trust in our relationship with our valued users. Your satisfaction is our top priority, and we strive to provide quality services in the realms of astrology, vastu, and graphology. However, we recognize that circumstances may arise where a refund is requested. This Refund Policy outlines the terms and conditions associated with refund requests to ensure a clear and fair process.
Eligibility for Refund:
Our refund policy covers situations where users may have faced genuine issues with the services provided. Eligibility for a refund is assessed on a case-by-case basis and may include:
- Service Discrepancies: In cases where the delivered service significantly deviates from the description provided on our platform.
- Technical Issues: If there are technical difficulties or interruptions during the consultation that impede the user’s experience.
Refund Process:
To initiate a refund request, users must contact our customer support team within 24 Hours of the service delivery. Users are encouraged to provide detailed information about the issue, along with any supporting evidence.
Our customer support team will carefully review each request and respond within a reasonable timeframe. If the request is approved, the refund will be processed using the same payment method used for the original transaction.
Contact Us To Initiate Refund
Non-Refundable Situations:
While we strive to accommodate our users to the best of our ability, there are instances where refunds may not be granted. These include:
- User Change of Mind: in most of the cases Refund will not be initiated after the Successful completion of Consultation. Still you want to get refund contact us with appropriate reason.
- User Error: Refunds will not be issued for errors made by the user during the consultation process.
- Cancellation Policy:
Users may cancel scheduled consultations within 4 hours before the appointment time to be eligible for a refund. Cancellations made after this timeframe may not be eligible for a refund.
Modifications to Services:
Vedic Meet reserves the right to modify or discontinue any aspect of the services without notice. In such cases, users will be informed in a timely manner, and appropriate measures will be taken to address ongoing consultations.
Contact Information:
For any refund-related inquiries or concerns, please contact our customer support team at Contact@vedicmeet.com or Contact us through the contact page.
Conclusion:
Our goal at Vedic Meet is to provide a seamless and satisfactory experience for our users. This Refund Policy is designed to ensure fairness and clarity in our dealings. We appreciate your trust in our services and are committed to addressing any concerns you may have.
Note: This Refund Policy is subject to change without prior notice, and users are encouraged to review it periodically for any updates.